Parent Portal​

• Pet parents can now upload vaccination records directly from their phone.
• New booking-request flow with clearer date-picker and run-availability indicators.
• Digital agreement signing is now available for all subscription tiers.

Billing & Payments​

• Deposit policies can now be configured per service type.
• Store credit is automatically suggested at checkout when available.
• Tax configuration supports zip-code-level overrides.

Reports & Analytics​

• Report Builder beta is now live for all admins.
• Financial Reporting Guide has been updated with new GL-code examples.

Daily Operations​

• Grooming appointments now support multi-pet bookings.
• Medication & feeding notes can be bulk-exported per date range.

Have feedback? Click the "Was this helpful?" button on any doc page or open a support ticket from the app.

:::tip Follow us Want updates sent to your inbox? Email support@petsoft.com and ask to be added to the product newsletter. :::

May 2026​

Help Center Launch​

• New Docusaurus-powered Help Center with search, dark mode, and offline support.
• Added guides for Getting Started, Daily Operations, Billing, and the Parent Portal.
• Added new showcase components and improved homepage styling.

April 2026​

Product Updates​

• Improved deposit policy flexibility with new cancellation tiers.
• Enhanced occupancy board drag-and-drop performance.
• New report card photo gallery for customers.

March 2026​

Product Updates​

• Added automated Google Review requests after checkout.
• Expanded SMS campaign templates.
• Faster invoice posting for large transactions.