Welcome to Petsoft Help

We're glad you're here! Petsoft is built to grow with you. Whether you're an independent sitter, a mobile groomer, or a large multi-location business, our tools are designed to fit the way you do business.

This Help Center will guide you through everything from your first booking to advanced financial reporting.

What are you looking to do today?

If you want to...	Look in this section
Set up your business	Getting Started
Send emails or texts	Marketing Campaigns
Change your prices	Business Setup
Manage pet owners	Customer Management
Book a reservation	Daily Operations
Collect a payment	Billing & Payments
See how much you made	Reports & Analytics

tip

Can't find it? Use the Search bar at the top (Ctrl+K) and just type in what you're looking for, like "refund" or "add a dog."

Still stuck? Our team is happy to help! Email us at support@petsoft.com.

Typical getting started journey

Feature readiness by business size

Feature	Solo operator	Small team	Multi-location
Customer profiles	✅	✅	✅
Online booking	✅	✅	✅
Multi-location switching	—	✅	✅
Advanced payroll reports	—	—	✅
Custom branding	✅	✅	✅