Checking Out Customers
When a pet is ready to go home, you use the Point of Sale (POS) screen to settle the bill. It brings together their stay price, any extra treats they had, and any toys they bought.
To open the checkout screen, go to the Reservations list and click Checkout next to the pet's name.
The checkout screen showing everything the customer is paying for.
What's on the bill?
Petsoft automatically adds up everything for you:
| Item | Where it comes from |
|---|---|
| Stay Price | Based on the pet's weight and how many nights they stayed. |
| Holiday Fees | Added automatically if they stayed during a busy holiday. |
| Add-ons | Extras like a "Nail Trim" or "Extra Play Time" that you added to the stay. |
| Store Items | Things like bags of food or treats that you add manually at checkout. |
How do I take a payment?
If you use our integrated credit card terminal, taking a payment is incredibly fast and error-free:
- Check the total on the screen to make sure it's correct.
- Click Pay with Terminal.
- The exact total is sent to your card reader automatically.
- The customer taps or inserts their card.
- Once it's approved, Petsoft marks the bill as Paid and gives you a receipt to print or email!
How the payment terminal works:
tip
No more manual typing! Because Petsoft sends the exact total to the terminal, your staff will never accidentally type in the wrong price (like $30 instead of $300).
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