Fees

A fee is a flat charge with a start date and an end date. Most facilities use the late checkout fee. On this page, you set the amount and start date for each fee type. Petsoft applies the fee to reservations automatically.

Go to Services > Fees. The list shows the columns Fee, Start, End, and Amount. Any employee at your facility can use this page.

Add a fee

1. Click the + button.
2. Fill in:
   • Fee Type — select a fee type set up for your facility.
   • Start Date — the date this amount starts.
   • Fee Amount — enter an amount more than 0.
3. Click Save.

How fee dates chain

You never set an end date yourself. Fees of the same type connect automatically. When you add a new amount with a future start date, Petsoft sets the previous fee's end date to the day before the new start date. Each fee type has one price history with no gaps and no overlaps. This is why you can not change the End Date when you edit a fee.

To raise a fee, add a new amount with the date you want it to start. Do not edit the old fee.

The $10.00 amount starts 7/18. Petsoft automatically end-dated the $5.00 amount on 7/17. The newest amount has no end date.

Two fees of the same type can not start on the same date. If you try, Petsoft shows this message: "There exists a rate specified for the fee type and start date. Please select a new start date."

Edit or delete a fee

• Edit (pencil) changes the amount or start date.
• Delete (trash) shows this message: "Are you sure you want to delete this fee?" Petsoft then joins the neighboring date ranges. This closes any gap in the price history.

tip

Late-checkout fees have a related setting in a different section. The organization rule named Late Fees Use Daycare Rates changes how late checkouts are charged. When this rule is on, Petsoft charges late checkouts at your daycare rates. It does not use the flat fee you set on this page. For more information, see Restricted breeds and organization rules.