Customer Profiles
Manage your customer information in Petsoft. Learn how to create profiles, manage portal accounts, and handle store credit or saved credit cards.
Pets & Vaccinations
Manage pet records, weight, and vaccination history. Learn how to track shot records, add allergy notes, and keep behavioral notes on a pet's profile.
Pet incidents, notes & medical records
Log incidents, add behavioral notes, record vet information, and keep track of medical details beyond basic vaccination records.
Pending review queue
Review pets added through the parent portal, check their vaccination documents, and approve them for booking or a trial visit.
Customer & pet tags
Create colored tags for customers and pets, apply them across the office portal, and see who carries which tag with the tag report.