Overview
The Petsoft Parent Portal is a mobile-friendly way for your customers to book stays, pay bills, and update their info. Learn how to get your customers started.
Booking Requests
Let your customers book their own pet boarding and daycare stays. Learn how the booking flow works and how to set rules for lead times and holidays.
Payments & Invoices
Learn how your customers can pay their bills and view receipts in the Petsoft Parent Portal. See how automated deposits and store credit work for pet owners.
Pet Profiles
Help your customers keep their pet information current through the parent portal. Learn what they can update, upload, and manage on their own.
Reviewing & Signing Agreements
Before submitting a booking request, pet parents must read and sign your facility's required agreements, such as liability waivers or Terms of Service. This process happens entirely within the Pet Parent Portal.
Buying Prepaid Packages
If your facility offers prepaid daycare passes or bulk discount packages, pet parents can purchase these directly through their portal without needing to call the front desk.