Managing Grooming Appointments

You can manage your grooming business with Petsoft. You can schedule appointments and track employee pay.

How do I book an appointment?

Go to the customer profile. Click the button in the top navigation bar to book the appointment. You must set up the grooming service in Services before you can book it.

1. Select an Employee: Choose the employee who will groom the pet.
2. Select a Time: Choose the start time and length of the appointment. Petsoft does not warn you if the employee is already busy at that time — it simply removes booked employees and times from the choices you can pick.
3. Special Notes: Enter instructions for the appointment in the Grooming Notes field. For example, enter "Teddy bear cut" or "Do not use scented shampoo." This is a free-text field. There is no separate field for cut style or shampoo preference. Employees can see this note; pet parents cannot.

How do I see the daily schedule?

Go to Service Calendar and select Grooming from the department list. Each employee has a column that shows the appointments planned for the day.

note

A groomer without Show All Facility Services in Service Calendar only sees their own appointments here — there's no employee filter for them to switch away from it. Grant the permission (see Security & permission groups) to anyone who needs the full-facility view, like a manager.

How do my employees get paid?

Petsoft tracks employee work time through Employee Schedules. After you schedule their hours, employees can clock in and out using Clock In/Out in the left-hand navigation bar. To see how many hours employees worked in any date range, run the Payroll Report from Reports List.