Medications & Diet Tracking

Ensuring pets receive the correct medication and food is critical. Petsoft allows staff to record specific feeding instructions and medication schedules directly onto a pet's reservation.

Adding Instructions to a Stay

Staff can attach instructions when creating a new reservation, or add them later if the customer brings medication at drop-off.

1. Go to Reservations.
2. Find the upcoming or active stay and click Edit.
3. Scroll to the Diet & Feeding section to enter the pet's specific food requirements (e.g., "1 cup dry kibble AM/PM").
4. Scroll to the Medications section to record prescriptions.
5. Click Add Medication.
6. Enter the medication name, dosage, and frequency (e.g., "Insulin, 2 units, twice daily with food").
7. Click Save Changes.

Daily Care Reports

Once instructions are attached to the stay, they automatically flow into your daily reporting tools.

• Kennel Cards: When you print a Kennel Card for the run, the feeding and medication instructions are printed clearly at the top.
• Medications Report: Run the Daily Medications Report from the Reports dashboard every morning to generate a checklist of every pet requiring medication that day.

important

Always double-check the Daily Medications Report against the physical medication brought by the owner during drop-off to ensure accuracy.

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Adding medication flow

Where instructions appear

Instruction type	Where it appears	Used by
Diet & Feeding	Kennel Card (top), Reservation details	Kennel attendants
Medications	Kennel Card (top), Daily Medications Report	Kennel attendants, Veterinary staff
Special notes	Reservation details, Kennel Card	All staff

Daily care verification checklist

Step	Task	Verification
1	Print Daily Medications Report	Every morning
2	Cross-check with physical meds brought at drop-off	Verify name, dosage, and quantity
3	Print Kennel Cards	Confirm feeding and med instructions visible
4	Administer AM medications	Check off on report
5	Administer PM medications	Check off on report
6	Note any refusals or reactions	Record in reservation notes