Card Terminal Troubleshooting
What to check when Petsoft reports it was unable to communicate with your Ingenico Lane 5000 card terminal, and what to send Petsoft Support if it still fails.
What to check when Petsoft reports it was unable to communicate with your Ingenico Lane 5000 card terminal, and what to send Petsoft Support if it still fails.
The invoice lifecycle, taking payments at the terminal, voiding and modifying invoices, and cards on file.
How Petsoft partners with Cosairus Payment Services (CPS) and Elavon to enable credit card processing, and how to export your facilities to start boarding.
Deposit types, cancellation tiers, and worked examples now live in the Deposit Policies guide.
Set up a House Food product so pets can eat their own food during a stay, and understand how Petsoft calculates and bills its quantity.
Step-by-step installation guide for the Ingenico Lane 5000 credit card terminal, Elavon Commerce Web Services, and the Petsoft Certificate Update Agent.
Issue refunds from an invoice, understand where store credit comes from, and spend it at checkout.
Create promo codes and prepaid daycare coupon packs, auto-apply a code from a Google Ads campaign, and track what worked.