13 docs tagged with "Billing"

An overview of Petsoft's integrated credit card processing through Cosairus Payment Services and Elavon, including features, processing rates, monthly fees, terminal options, and how to get started.

What to check when Petsoft reports it was unable to communicate with your Ingenico Lane 5000 card terminal, and what to send Petsoft Support if it still fails.

The invoice lifecycle, taking payments at the terminal, voiding and modifying invoices, and cards on file.

Connect a facility to QuickBooks Online, map your chart of accounts, choose what Petsoft sends, and control what it reads back from QuickBooks.

How Petsoft partners with Cosairus Payment Services (CPS) and Elavon to enable credit card processing, and how to export your facilities to start boarding.

Deposit types, cancellation tiers, and worked examples now live in the Deposit Policies guide.

Set up a House Food product so pets can eat the facility's own food during a stay, and understand how Petsoft calculates and bills its quantity.

Step-by-step installation guide for the Ingenico Lane 5000 credit card terminal, Elavon Commerce Web Services, and the Petsoft Certificate Update Agent.

Monitor QuickBooks Online sync activity, resolve failed items and conflicts, and import historical invoices, payments, and refunds.

Issue refunds from an invoice, understand where store credit comes from, and spend it at checkout.

Create promo codes and prepaid daycare coupon packs, auto-apply a code from a Google Ads campaign, and track what worked.

Understand the permanent Free plan, its pet and employee limits, how integrated payments raise them, and how Trial status works for organizations on a paid plan.

How to let customers add a tip on your Ingenico Lane 5000 card terminal, which percentages you can preset, and how a tip appears on the invoice, receipt, and reports.